How to Block or Unblock HDFC Credit Card

Blocking or unblocking your HDFC credit card is essential to safeguard your account from unauthorized activity, especially in cases of loss, theft, or suspected fraud. If your HDFC credit card is lost or stolen, you can quickly block it by contacting HDFC Bank's customer care service. To unblock it, you can follow the same process. Prompt action ensures your card details remain secure and prevents any potential misuse.

When to Block Your HDFC Credit Card

You should block your HDFC credit card if:

  • It has been lost or stolen.
  • Your card is stuck in the ATM slot.
  • You receive an alert for a transaction you didn’t make.
  • You attempted a cash withdrawal at an ATM but the money was not dispensed.

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Requirements to Block Your HDFC Bank Debit Card

To block your HDFC Bank debit card, you’ll need the following details:

  • Your registered phone number with the bank.
  • An active mobile number to receive an OTP.
  • HDFC Customer ID and Net banking password.
  • Mobile banking password.
  • TPIN (Telephonic Personal Identification Number) for phone banking.

Ways to Block Your HDFC Credit Card

You can block your HDFC credit card using any of the following methods:

Via Net Banking:

  • Log in to your HDFC Net Banking account with your User ID and password.
  • Go to the Credit Cards tab.
  • Select Credit Card Hotlisting from the options on the left.
  • Choose the specific credit card number you want to block.
  • Select the reason for blocking the card.
  • Choose whether you want the card to be re-issued.

By Visiting the Nearest Branch:

  • Visit your nearest HDFC Bank branch.
  • Ask for the hotlisting application form (you can also download it online).
  • Fill out the form with the required details.
  • Submit the completed form at the branch.

By Phone:

  • Call HDFC Bank Card Customer Service at 1800 425 4332 (24/7 service).
  • Provide the necessary security details to the customer service representative.
  • Your card will be blocked, and you will be issued a new one.

FAQs

You can block your HDFC credit card temporarily or permanently online through the HDFC net banking portal. Log in to your account, go to the 'Manage Card' section, and select the option to block your card.

Yes, HDFC Bank allows you to temporarily block your credit card through net banking or the mobile app. This feature is helpful for added security and can be reversed when needed.

Freezing your credit card temporarily stops any transactions or misuse. It doesn’t affect your credit score and can be unfrozen whenever you need.

No, you cannot unblock your HDFC credit card online. To reactivate your card, you need to call the HDFC Bank customer care helpline and raise a request for unblocking.

If your HDFC credit card is blocked, you can still pay the outstanding bill through cheque, cash, or a demand draft at any HDFC Bank branch.

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Please click the links below to find details and instructions related to HDFC Bank Credit Cards that can help you in easily managing your card: